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Troubleshooting

Browser Compatibility

PrepCoach works best on modern browsers. Here's what you need to know about compatibility.

β†’Recommended Browsers

  • β€’Chrome 90+ (Best experience)
  • β€’Firefox 88+ (Fully supported)
  • β€’Edge 90+ (Fully supported)
  • β€’Safari 14+ (Limited - audio features may vary)

β†’Required Browser Features

JavaScript enabled, cookies enabled, microphone access for interview practice, and local storage enabled. Most modern browsers support these by default.

β†’Known Browser Issues

  • β€’Safari on iOS: Some audio recording limitations
  • β€’Internet Explorer: Not supported
  • β€’Firefox on iOS: Limited audio support
  • β€’Opera: Mostly works but not officially tested

β†’Updating Your Browser

Always use the latest browser version for best security and performance. Most browsers auto-update. Check your version in Settings > About.

β†’Mobile Browsers

PrepCoach is mobile-responsive and works on phones/tablets. For interview recording, we recommend desktop for the best experience. Resume building works great on mobile.

β†’Troubleshooting Browser Problems

Clear cache and cookies, disable browser extensions, try incognito/private mode, restart your browser, and update to the latest version.

πŸ’‘Pro Tips

  • βœ“Use Chrome for the most reliable experience
  • βœ“Keep your browser updated for security
  • βœ“Disable ad blockers on PrepCoach if you encounter issues
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